[Location: United Kingdom]
Are you looking for a long-term growth opportunity in a high-growth, global software company at the forefront of ecommerce accounting? If so, we want to hear from you! Apply now!
We’re seeking a UK-based team lead to support and manage our expanding Customer Success team in the UK/EU region. Our team thrives on a strong, positive culture and continues to grow as we help ecommerce sellers, accountants, and bookkeepers with support, training, onboarding, and account management.
A2X automates accounting for ecommerce businesses and the accountants and bookkeepers who support them. As the market leader, we serve over 12,000 customers in a rapidly expanding global industry of over a million merchants. Sitting at the intersection of ecommerce and accounting tech, A2X is backed by strong customer advocacy (4.9/5 stars) and industry-leading partnerships.
We are a fully remote company, with team members across North America, Europe, Australia, and New Zealand.
At A2X, we dream big, work hard, and value curiosity, empathy, and collaboration. If this resonates with you, read on!
As a Customer Success Regional Lead, you will be the voice of Customer Success in the UK/EU region, supporting merchants and accounting/bookkeeping partners. You'll lead a growing team, providing guidance, coaching, and mentorship to ensure outstanding customer experiences.
You will play a crucial role in developing customer relationships, ensuring a high level of engagement and advocacy for A2X.